Privacy Policy

AUSSIE BULLION BUYERS CLUB

Last updated: 11 July 2026
Email: hello@aussiebullionbuyersclub.com.au
Website: www.aussiebullionbuyersclub.com.au

Aussie Bullion Buyers Club (‘ABBC’, ‘we’, ‘us’ or ‘our’) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, you consent to the practices described in this policy. If you do not agree with this policy, please do not use our website or provide us with your personal information.

1. Who We Are

Aussie Bullion Buyers Club is an independent, Australian-owned directory, education and review platform helping Australians find reputable places to buy physical gold, silver and other precious metals. We list bullion dealers, publish independent reviews and ratings, and provide general educational content. We are not a bullion dealer and do not sell, store or handle bullion ourselves.

2. What Personal Information We Collect

2.1 Information You Provide Directly

  • Your name and email address
  • Phone number, if you provide it when contacting us
  • Content of any review, rating or comment you submit about a dealer
  • Your newsletter or deal alert sign-up details and content preferences
  • Any other information you choose to provide when contacting us or submitting a form

2.2 Information Collected Automatically

  • IP address and browser type
  • Pages visited on our website and time spent on each page
  • Referring website or search terms used to find us
  • Device type and operating system

This information is collected using cookies, Google Analytics and similar technologies. It is used in aggregate and generally does not identify you personally.

2.3 Information From Third Parties

  • Reviews or ratings you have submitted via Google Business Profile
  • Enquiries or messages made via our Facebook page or other social media channels
  • Engagement data (opens, clicks) from our email newsletter platform

3. How We Collect Your Information

We collect personal information in the following ways:

  • When you complete and submit a contact or enquiry form on our website
  • When you email us directly
  • When you sign up to our newsletter or deal alerts
  • When you submit a review or rating of a dealer
  • When you interact with us via Google Business Profile, Facebook or other social media
  • Automatically through your use of our website via cookies and analytics tools

4. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To respond to your enquiry or request for information
  • To send you our newsletter, deal alerts or other content you have signed up for
  • To publish reviews and ratings you have submitted to the dealer directory, in accordance with section 8 below
  • To moderate reviews and investigate disputes raised by dealers or other users
  • To improve our website, content and user experience
  • To understand which dealers, articles and features are most useful to our readers
  • To maintain business records, including for advertisers and sponsors where relevant
  • To comply with our legal and regulatory obligations

5. Disclosure of Your Information

We do not sell, rent or trade your personal information to third parties. We may disclose your information in the following limited circumstances:

5.1 Service Providers

We use trusted third-party providers to run parts of the Website and our newsletter, including website hosting, email/newsletter delivery, form processing, and review display widgets. These providers can only access personal information as needed to perform their service and are not permitted to use it for any other purpose.

5.2 Publicly Displayed Content

If you submit a review or rating, the content of that review (including your name or username, at your choice) may be displayed publicly on the relevant dealer’s page on our Website. Please do not include personal information in a review that you do not wish to be public.

5.3 Government and Regulatory Bodies

We may be required to disclose information to the Australian Taxation Office, the Australian Competition and Consumer Commission or other government agencies where required by law or regulation.

5.4 Required by Law

We may disclose your information if required to do so by law, court order or regulatory authority.

5.5 Business Sale or Transfer

In the event of a sale, merger or transfer of all or part of our business, member and subscriber information may be transferred as part of that transaction, subject to the new owner continuing to protect it in accordance with this policy or a replacement policy notified to you.

5.6 Dealers Listed on the Website

We do not share your personal information with any dealer listed on the Website unless you choose to contact that dealer directly, or click through to a dealer’s own website — at which point your interaction is governed by that dealer’s own privacy policy, not ours.

6. International Data Transfers

Some of our third-party service providers, including Google and our email newsletter platform, may store or process personal information on servers located outside Australia, including in the United States. Where this occurs, we take reasonable steps to ensure your information continues to receive an appropriate level of protection.

7. Cookies and Website Analytics

Our website uses cookies — small text files stored on your device — to improve your browsing experience and help us understand how visitors use our site.

We use Google Analytics to collect non-personally identifiable information about website usage, including pages visited, time on site and general geographic location. This data is used to improve our website content and user experience.

You can disable cookies through your browser settings, however this may affect some functionality of the website. By continuing to use our website with cookies enabled, you consent to our use of cookies as described in this policy.

8. Google and Other Third-Party Services

Our website integrates with several third-party services, including:

  • Google Analytics — for website usage statistics
  • Google Maps — for displaying dealer locations
  • Google Business Profile — for displaying dealer reviews and information
  • Our email newsletter platform — for managing newsletter and deal alert subscriptions
  • A third-party review display widget — for showing dealer Google ratings on the Website

Use of these services is subject to each provider’s own privacy policy. For Google services, this is available at privacy.google.com. We encourage you to review the relevant provider’s policy if you have concerns about how they handle data.

9. User Reviews and Publicly Displayed Content

Reviews and ratings submitted through the Website are published to help other readers make informed decisions. By submitting a review, you acknowledge that the review content, and your chosen display name, will be publicly visible on the Website.

If you would like a review you submitted removed or amended, please contact us using the details at the end of this policy and we will action your request within a reasonable timeframe, subject to our legitimate interest in maintaining an accurate public record.

10. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification or disclosure. These measures include:

  • Password protection and access controls on our digital systems
  • Use of reputable third-party platforms for website hosting, form submissions and email delivery
  • SSL encryption on our website (https://)

While we take reasonable precautions, no data transmission over the internet is completely secure. We cannot guarantee the absolute security of information transmitted to us online.

11. How Long We Retain Your Information

We retain personal information for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. In particular:

  • Newsletter and deal alert subscriber data — retained until you unsubscribe
  • Review and rating data — retained for as long as the review remains published, or until you request removal
  • Financial and business records, where applicable — retained for a minimum of 7 years as required by the Australian Taxation Office
  • Website analytics data — retained in accordance with Google Analytics data retention settings
  • Enquiry records — retained for a reasonable period to assist with follow-up contact

12. Access and Correction of Your Information

Under the Australian Privacy Principles, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate, incomplete or out-of-date information

To make an access or correction request, please contact us using the details at the end of this policy. We will respond to your request within a reasonable timeframe and in accordance with our obligations under the Privacy Act 1988 (Cth).

In some circumstances we may be unable to provide access — for example, where providing access would unreasonably impact the privacy of another person. If we decline your request, we will explain the reason.

13. Complaints

If you believe we have not handled your personal information in accordance with this policy or the Australian Privacy Principles, please contact us in the first instance using the details below. We take privacy complaints seriously and will investigate your concern and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

  • Website: www.oaic.gov.au
  • Phone: 1300 363 992
  • Post: GPO Box 5218, Sydney NSW 2001

14. Children’s Privacy

Our Website and content are directed at adults and are not intended for use by children. We do not knowingly collect personal information from anyone under the age of 18.

If you believe we have inadvertently collected personal information from a child, please contact us and we will promptly address the matter.

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal obligations. The updated policy will be published on our website with a revised ‘Last updated’ date. We encourage you to review this policy periodically.

Continued use of our website after changes are published constitutes acceptance of the updated policy.

16. Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy, please contact us:
Aussie Bullion Buyers Club
Email: hello@threenine_admin
Website: www.aussiebullionbuyersclub.com.au
This Privacy Policy was last updated on 11 July 2026 and applies to all personal information collected by Aussie Bullion Buyers Club.